PRIVACY POLICY

PRIVACY POLICY — BIGWAVE

BIGWAVE respects its customers' privacy and is committed to protecting their personal data in accordance with the General Data Protection Regulation (GDPR).

IDENTIFICATION OF THE DATA CONTROLLER

The BIGWAVE online store is operated by:

Bigwave Unipessoal Lda
Av. Júlio Graça, 380
4480-672 Vila do Conde, Portugal
Tax ID: 506211843

[email protected]

PERSONAL DATA COLLECTED

BIGWAVE may collect the following data:

  • Name
  • Address
  • Email
  • Phone number
  • Tax ID (if applicable)
  • Payment information (processed by secure third-party providers)

PURPOSE OF THE PROCESSING

Personal data is used for:

  • Order processing and shipping
  • Communication with the customer
  • Customer support
  • Compliance with legal obligations
  • Improved browsing experience

LEGAL BASIS

The processing of personal data is carried out on the basis of:

  • In the performance of a contract (purchase of products)
  • In compliance with legal obligations
  • With the data subject's consent (where applicable)

DATA SHARING

The data may be shared with:

  • Shipping carriers (for package delivery)
  • Payment providers
  • Legal authorities, when required by law

BIGWAVE does not sell or disclose personal data to third parties for commercial purposes.

DATA RETENTION

Personal data will be retained only for as long as necessary to fulfill the purposes for which it was collected, or as required by law.

USER RIGHTS

Under applicable law, you have the right to:

  • Access your data
  • Correct incorrect data
  • Request data deletion
  • Restrict or object to the processing
  • Request data portability

To exercise these rights, please contact us at the email address provided.

DATA SECURITY

BIGWAVE implements appropriate technical and organizational measures to protect personal data against loss, misuse, unauthorized access, or disclosure.

COOKIES

This website uses cookies to improve the user experience. For more information, please see the Cookie Policy.

CHANGES TO THE PRIVACY POLICY

BIGWAVE reserves the right to update this policy at any time. Any changes will be posted on this page.

CONTACT

For any questions regarding data protection:

[email protected]